FAQs – Productions Manager

How are cue sheets issued to a production company?

Cue sheets are issued automatically using header information provided by the broadcaster. On rare occasions, some cue sheets may have a status of to be issued. This is  because:

• Production company information has not been provided. In this case cue sheets can be issued manually by a broadcaster user by clicking on the Issue button and selecting the relevant production company.
• The production company has not been set up in Soundmouse meaning that it cannot be located in the list after clicking Issue. For further assistance the broadcaster should contact Soundmouse.

Can I edit the production header?

While there are some header fields that can be edited by permissioned users, most of the header information is passed to Soundmouse from the broadcaster's internal management system as part of an automated process. Any changes to the header need to be requested at source and then provided to Soundmouse in a cue sheet header file.

What are 'active' productions?

Active productions refer to those that have a status of issued, in-progress or rejected. Only active productions can be edited by a production user.

I submitted my cue sheet but noticed an error. Why can't I edit it now?

Producer users can only edit cue sheets with a status of issued, in-progress (production company) and rejected. To be able to edit a submitted or approved cue sheet the broadcaster must first reject it. This will allow it to be edited by the production user once again.

What is an identifier?

An identifier is an alphanumerical code issued for a work or a recording by a collection society or other organisation.

How can I review my cue sheet?

As the single line view only shows a limited amount of data per cue, it is not ideal for review purposes. To review all cue data at once, click on the expanded view icon.

Where does the Soundmouse track search data come from?

Track search results come from several sources: tracks that have been used previously within cue sheets approved by the broadcaster, tracks that have been uploaded directly to the workspace and tracks that have been uploaded by other music owners who are part of the same territory as the current workspace. The track search database will continue to grow as more cue sheets are completed and more music owners upload their content onto Soundmouse.

How can I view cue sheets that I have submitted to the broadcaster?

Filters on the Productions home page can be employed to list and search the various statuses, sources, types and review statuses of the cue sheets associated with a particular workspace. To employ a filter, click on the button beneath the Soundmouse logo below the word Productions. This will open up the filter options.

I deleted a cue in error. Can I get it back?

While within a cue sheet, set the cue filter dropdown located below the header on the left side of the screen to All. this will show all cues, including those that have been Deleted or Ignored. Find the cues that were deleted in error, select their corresponding tickboxes, click on the Actions dropdown and then select Activate. The cues will now reappear as active cues in the cue sheet.

Can I rearrange cues?

Soundmouse automatically orders cues by time in/out. If no time in/out is specified the cues are ordered in the sequence they were entered. It is not possible to manually rearrange cues by dragging and dropping or editing the cue number. However, existing cues can be sorted in ascending or descending order by using the sort arrows on the various column headers (cue no., cue title, origin, etc.).

Can I export a copy of a cue sheet?

All users can export a cue sheet as a PDF by entering the cue sheet and using the Actions dropdown. Multiple cue sheets can be exported simultaneously from the Productions home screen. Locate the productions to be exported, select their corresponding tickboxes, and then click on Actions followed by Export as PDF. Once exported the PDFs can also be printed.

Will adding a comment affect the status of a cue sheet?

Commenting on a cue sheet via the header will not change the status of the cue sheet.

What is the cue 'confidence level'?

‘Confidence level’ applies only to audio recognition (AR) cues. The confidence level of an AR cue represents the likelihood that the system’s recognition is correct. It is represented on a scale of 1 to 3 stars: 1 is lowest confidence level while 3 is the highest. Cues with a confidence level below a certain threshold will be automatically ignored and considered ‘inactive'.